Tuesday, March 29, 2011

Amy Edmondson on learning from failure

Amy Edmondson, Novartis Professor of Leadership and Management at Harvard Business School, discusses her research into learning from failure. This video was posted as part of the Harvard Business Review "Failure Issue."



Highlights:

2:48 - The skills of learning from failure
3:50 - Lessons from the Columbia shuttle tragedy
8:40 - Getting workers to speak up about errors and concerns
11:10 - Raising issues with the intent to make things better

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