Another great quote from the essay:
It is no coincidence that frequently, the worst mistakes occur at the worst time. End-of-project mistakes happen due to stress, time pressures, and fatigue. A deadline often leads to mistakes in the scramble to complete a task. Less time to recognize and fix mistakes is often the genesis of what can and will go wrong.
Clearly, Norton knows a lot about mistakes. And I mean that as a heartfelt compliment.
[Hat tip to Marty Rosensweig for pointing this out. Thanks Marty!]
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