When I met my wife, Beth, in 2007, I invited her to join me in some outdoor activities. We kayaked one day and went on a 30-mile bike trip the next. On a break while biking, I asked if she wanted to return to the house or head in a different direction. I thought that she was enjoying herself, but she said, rather sternly, “Let’s get this nightmare over with.” Now when we bike together, we keep it short — around 15 miles.
As I read this story, I thought: what a great scenario for us to learn from. McCormick asked for feedback. Beth gave it - forthrightly (an understatement), and McCormick took it to heart. All three of these acts are difficult on their own; putting them together is like magic. See what can happen?
Inviting and using feedback is discussed in Chapter 3 of "The Mistake Bank" - and I wish I had seen this story before writing that section!