learning from faux pas, miscalculations and decisions gone wrong
Late-night emails intimidate CEO's staff
Board member applauds executive for explaining a big mistake
Great teams "see what they can improve," even after winning
Thursday, November 15, 2007
Mistake Bank #12 - Don't forget about support!
When I began my first job as a product manager, I inherited a new product that was being sold by a large partner. And once the first sale happened, I learned that having a support strategy is not optional.
Share to Twitter
Share to Facebook
Share to Pinterest