learning from faux pas, miscalculations and decisions gone wrong
Amy Edmondson - in today's complex organizations, failures are inevitable
Author Ian McEwan - "There are ways of being wrong that help others to be right"
When a customer's suggestion is actually a strong preference
Friday, November 21, 2014
For your holiday gift consideration...
The Mistake Bank: How to Succeed By Forgiving Your Mistakes and Embracing Your Failures - Paperback: $9.97
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